At Transcredit Microfinance Services, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and disclose the personal information we collect from you when you use our fuel loan services for bodaboda, Taxi mtandao, and Bajaj. By availing of our services, you agree to the terms and practices outlined in this Privacy Policy:
1. Collection of Information:
We collect personal information necessary to provide our fuel loan services, which may include but is not limited to:
- Full name
- Contact information (phone number, email address, physical address)
- Financial information (bank account details, transaction history)
2. Use of Information:
We use the collected information for the following purposes:
- To assess your eligibility for fuel loans and other related services
- To facilitate loan disbursement and repayment processes
- To communicate with you regarding our products, services, promotions, and offers
- To ensure compliance with applicable laws and regulations
- To enhance and improve our services
3. Disclosure of Information:
We may disclose your personal information to third parties under the following circumstances:
- To credit bureaus, financial institutions, and other lenders for loan assessment and verification purposes
- To our employees, agents, and third-party service providers who assist us in providing our services
- To regulatory authorities or law enforcement agencies, when required by applicable laws or regulations
- If necessary, to protect our rights, safety, or property, or enforce our Terms and Conditions
4. Data Security:
We understand the sensitivity and importance of securing your personal information. We take reasonable administrative, technical, and physical measures to protect the confidentiality and integrity of the information we collect from unauthorized access, disclosure, alteration, or destruction.
5. Data Retention:
We retain your personal information as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer required, we will securely dispose of or anonymize your information.
6. Your Rights:
You have the right to access, update, correct, or request deletion of your personal information in our records. If you wish to exercise any of these rights or have any questions about our Privacy Policy, please contact us using the contact details provided at the end of this document.
7. Changes to the Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Transcredit Microfinance Services
Address: P.O.BOX 105798, ILALA-Dar es Salaam
Phone: +255 742 411 411
Email: info@transcredit.co.tz
These Terms and Conditions govern the use of Transcredit Microfinance Services' fuel loan services provided to bodaboda, Taxi mtandao, Bajaj operators and our Agents. By availing our services, you agree to comply with these Terms and Conditions:
1. Eligibility:
To be eligible for our fuel loan services, you must:
- Be a bodaboda, Taxi mtandao, or Bajaj operator
- Meet our pre-determined eligibility criteria, including but not limited to age, income, and creditworthiness
2. Loan Application:
To apply for a fuel loan, you must provide accurate and complete information as requested in the application form as registered by yourself or our loan officers. By submitting the application, you authorize Transcredit Microfinance Services to verify the provided information through appropriate means, including credit bureaus and financial institutions.
3. Loan Disbursement and Repayment:
Upon approval of your loan application, the loan amount will be disbursed to your designated petrol station for fuel filling. You agree to repay the loan amount and any applicable interest and fees, as per the agreed terms and repayment schedule.
4. Interest Rates and Fees:
The applicable interest rates and fees will be based on the loan amount, repayment term, and other relevant factors. Transcredit Microfinance Services will provide you with a clear breakdown of the interest rates, fees, and any other charges associated with the loan.
5. Use of Loan:
The loan amount provided is intended solely for fuel-related expenses related to your bodaboda, Taxi mtandao, or Bajaj operations. You agree not to utilize the loan amount for any other purposes without prior consent from Transcredit Microfinance Services.
6. Default and Late Payment:
If you fail to make loan repayments as per the agreed schedule, Transcredit Microfinance Services reserves the right to charge additional fees, impose penalties, or take legal actions to recover the outstanding amount.
7. Amendments and Termination:
Transcredit Microfinance Services reserves the right to amend or terminate these Terms and Conditions, change loan eligibility criteria, interest rates, fees, or any other aspect of the loan services provided. Notice of any changes will be provided to you in advance.
8. Intellectual Property:
All intellectual property rights related to the Transcredit Microfinance Services' fuel loan services, including but not limited to trademarks, logos, content, and software, are the property of Transcredit Microfinance Services and protected by applicable laws and regulations. You agree not to use, reproduce, modify, or distribute any of the intellectual property without prior written consent from Transcredit Microfinance Services.
9. Governing Law and Jurisdiction:
These Terms and Conditions shall be governed by and construed in accordance with the laws of United Republic of Tanzania. Any disputes arising from or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Dar es Salaam.
By availing our fuel loan services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Last updated: Sept 2023